Friday 21st August 2026
By Bridlington Gold Radio Editor
Residents across Bridlington, Sewerby, Flamborough, Bempton and the wider East Yorkshire coast are being encouraged to check whether they could benefit from Yorkshire Water’s Priority Services Register — a free scheme offering extra support for customers who may need a little additional help at home.
The register is designed to make sure people who have health conditions, disabilities, mobility issues or other personal circumstances receive tailored assistance, especially during water supply interruptions or when managing their account.
Yorkshire Water says the service is quick, simple and completely free to join, and could make a real difference for households who rely on accessible communication or added reassurance.
Who can sign up?
The Priority Services Register is open to anyone who:
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Has sight loss or visual impairment
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Is deaf or hard of hearing
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Is disabled or has long‑term health conditions
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Relies on home dialysis
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Uses a wheelchair or has mobility concerns
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Is a new parent
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Feels vulnerable to unwanted callers
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Wants a trusted person to help manage their account
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Needs extra support for any other reason
What support is available?
Yorkshire Water offers a range of practical help, including:
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Accessible bills in braille, large print, over the phone, or paperless online
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Emergency bottled water deliveries if supply is interrupted for more than five hours
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Security password scheme so customers can verify genuine Yorkshire Water staff
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Account management options, allowing a trusted friend or family member to act on your behalf
Residents can sign up or learn more in just a few minutes at: www.yorkshirewater.com/bill-account/priority-services-register/
Yorkshire Water is also encouraging people to share the information with family, friends and neighbours who may benefit from a little extra support.
A helpful, short video from Yorkshire Water